Rancho Cordova, CA
We booked APEX Transportation back in April for a 6 hour limo tour. When I called, they were very professional and efficient. I got a confirmation call the day before, which was so nice for me. Our driver was Mario and he was FABULOUS!!! He was professional, punctual, and friendly. He was very helpful in our tour for the day and also called in a burger order for us along the way so we didn't have to wait in the long lines! I would hire APEX again in a heart beat and definitely ask for Mario. He was wonderful!!!
San Francisco, CA
Great customer service. Professional. Good rates!
I picked Apex upon the recommendation of our travel adviser as it was my wife's birthday, this was our first trip to Napa, and I wanted things to be seamless. Front office staff were prompt and efficient. Leo was an ideal chauffeur for us as he was knowledgeable, attentive and had a great deal of "local knowledge" that allowed us glimpses of wineries and restaurants off the well-traveled path. He had a projected itinerary each day, but was open to adjusting it as our interests dictated. He also had a pleasing mixture of being present and backing off so we could do things alone. Strongly recommended.
Jefferson City, TN
We went from SF to Napa Valley for a day of wine tasting. Matt was our driver, super nice guy and very helpful. It was our 1st trip to Napa, we had no idea which wineries to visit, Matt picked out great ones for us. He was very informative about the area. I highly recommend Apex and Matt if possible.
Apex Limo was great. We drove in a beautiful and spacious Lexus around Sonoma wineries. While this isn't the usual destination for Apex (they often stay in Napa) Alex was friendly, helpful and entertaining during our afternoon tour. Thanks!
Santa Rosa, CA
We celebrated Mother's Day on Saturday but with the help of Apex Limo it felt like the real day. My mom had never been in a Limo and neither had my cousin so this was a treat. The Limo was spectacular, clean beautiful and well stocked. Mario was an excellent driver, my mom even commented on how smooth the ride was. Thank you Apex Limo for making a special day even that much more special.
Terrible customer service! I would never recommend Apex Transportation. My husband and I were planning a trip to Napa and booked a car with Apex. We booked it less than 10 days out, but soon had to cancel our trip because we found out I was pregnant. We contacted Apex to cancel our reservation, only to be informed that they have a 10 day cancellation policy. No one told us about this policy before we made our reservation, nor was it posted on their website. They proceeded to charge us 100% of the price of the trip, even though we did not use their services. While I am disputing the charges with my credit card company, I was highly disappointed with the quality of customer service I received when dealing with this issue from Apex and Alex, who told me he was the General Manager. He was quite rude and unprofessional.
With this low quality of customer service from the General Manager, I can only imagine what our trip would have been like and what the condition of the cars must be. I would never recommend this company to friends.
Our driver was Matt and he was great. Funny, personable, knowledgeable and always had an idea for us. The company was great to work with from booking all the way through our Napa/San Francisco trip. I'll use them every time I'm in wine country from now on! Being in the wine biz, I always am asked to recommend services like this and Apex wins on this front!
First time with Napa with my wife. We read the reviews online and chose Apex Transportation private sedan tour. The scheduling was easy and they even sent us a handful of Wineries to consider via email. My wife and I were picked by Alex at our hotel. He was 15 minutes early. We did 5 wineries and Alex as the best! He knew a little something about every winery and even suggested other wineries that he thought we would enjoy per the type of wineries we wanted to go to. Even suggested a great lunch picnic spot away from the tourist crowd. PERFECT!!!!!
At the end of the day, I would recommend Apex Transportation everyday of the week and twice on Sunday. Ask for Alex, you won't go wrong!!!
San Diego, CA
We tried to book an excursion to Napa Valley. We were put on a wait list. We began to ask friends and search the internet to develop our own excursion. We put together a great trip, with the help of Nelli. Our chauffeur, Matt, was on time and ready to provide us with a fun filled day. We arrived on a cruise ship. We were picked up right at the entrance of the pier. We were whisked off to Napa Valley. We arrived early and were able to squeeze in an extra winery on Matt's recommendation. We went to several other wineries and had a wonderful lunch. We were brought back to the ship with plenty of time left to do the tourist thing in San Francisco. Apex is a full service company that will help make your day memorable.
Otis Orchards, WA
This was our first trip to the wine country and it was great! our driver was Mario and he was prompt and curteous! He offered suggestions as well as us having our own list of wineries. The limo was fully stocked and super clean. We will definitely be using Apex in the future, no questions asked!! Thank you for such a wonderful time!!!
San Francisco, CA
GREAT service with Apex. Booking was simple and straight forward and the driver, Eric, was friendly and knowledgeable. We had a planned itinerary and Eric knew the routes and the wineries. Next time, I would book specifically with Eric and let him be the guide.
San Rafael, CA
I rented a town car with some friends and we designed our own tour of Napa. Tony was our driver, and he was extremely knowledgeable about where the wineries were and which one's were good. The car was in perfect shape and Tony was very professional, on time and happy to be there. I'll be calling Apex next time I need a lift!
My children set up the Apex Limousine tour to wine country as a gift for me and my sister-in-law and brother-in-law. Our guide, Eric, was prompt, polite, personable, informative, and professional. He immediately put us at ease and provided lots of interesting tidbits as he drove, pointing out historical landmarks along the way. One of my sons, who has visited some of the vineyards before, set up our itinerary. Eric picked us up at our hotel in the morning and returned us at 5PM. We visited several vineyards and had lunch. It was a relaxing, enjoyable day! Thanks, kids. And thanks, Eric and Apex.